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Contract type
Permanent contract, Freelance
French (C2)


  • Structuring and leading the "reliability of operations" programme, which aims to automate our operations on a massive scale.
  • Defining a strategy around OPM automation
  • Leading and structuring the overall process of automation and tooling of OPM processing in a transversal manner.
  • Produce a weekly summary of the activity.
  • Leading the DOR IVR redesign project and providing solutions to DED issues
  • Build a roadmap around OPM automation for 2023
  • Lead the monthly "OPM Agile Development" and "OPM Automation and Tooling" committees.
  • Develop KPIs around OPM automation


  • To be a force of proposal
  • Ability to synthesise
  • Rigorous
  • Good knowledge of project management methodologies
  • Enjoy reaching out to people

Recruitment process

  • The pre-qualification interview with our Recruitment Manager Sabina Selvathasan
  • Receipt of our salary proposal / exclusivity agreement
  • 2nd interview with our Business Manager Lukasz Kieliszczyk
  • Technical tests and / or interview with our CTO Florian Sey
  • Proposal of your application to the client
  • Interview at the client's premises, which can be conducted either by video or in person

Our offer

  • Working in a Great Place to Work based in Luxembourg, Paris and Brussels
  • Attractive salary and pretty cool benefits (meal vouchers, mobile subscription, car…)
  • Develop your skills and ideas over a coffee, a beer or a pizza during our Neo'vations
  • Evolve within a strong company culture, you'll join us for the opportunity and you'll stay because we're super cool (well according to 97% of our employees NEOFACTO Annual Survey 2022)
  • Between afterworks, innovative workshops and ski weekends, there's never a dull moment when you're part of the Neo'Squad


Since 2000, NEOFACTO's goal is to build and run a strong network of IT experts, capable of providing high quality IT services to its customers. From major international groups to startups, in Luxembourg, Brussels and Paris, its clients trust NEOFACTO to support their ambitious projects and digital transitions.